Ontario Taking Action to Immediately Increase Staffing in LTC, Leading to More Direct Care for Residents in Waterloo Region

Published on October 25, 2021

NEWS                                                                                                                           October 22, 2021


NEW HAMBURG — The Ontario government will provide up to $270 million this year to long-term care homes across the province to increase staffing levels, leading to more direct care for residents. This includes $9,692,620 for long-term care homes in Waterloo Region in the coming year. By 2024-25, $60 million in total additional funding will be provided to the Region’s 24 long term care homes


Details were provided today at Tri-County Mennonite Homes Nithview Community by Kitchener-Conestoga MPP Mike Harris alongside Dr. Steven Harrison, CEO of Tri-County Mennonite Homes.


This new funding is part of the province’s commitment to ensure long-term care residents receive—on average—four hours of direct care per day by 2024-25. The government has also announced that as part of the plan to fix long-term care, it will bring forward legislation that will enshrine its commitment to four hours of care into law in the fall session.


“All of Waterloo Region’s long-term care residents need and deserve high quality care and with today’s funding, all the homes in our community will be able to hire the staff they need to achieve the four hours of care standard by 2024-2025,” said MPP Harris. “This is another concrete action this provincial government is taking to repair the long neglected long-term care sector and ensure the homes that our most vulnerable are living in are comfortable, well-staffed and meeting their complex care needs”.”


“The announcement to implement the 2008 report that articulates a minimum of four hours of care per resident per day is a tremendous step forward for the sector. The investment into more staff, more hours of care, and as a result, a better living experience for residents in Long-Term Care is a much-anticipated milestone for the sector,” Dr. Steven Harrison, Chief Executive Officer, Tri-County Mennonite Homes. ”Thank you MPP Harris for your support – we applaud you and the entire team that have brought this long-awaited policy structure to bear: our residents and communities will benefit from this investment into seniors’ care in Ontario.”


Currently, residents receive an average of two hours and 45 minutes of direct care from nurses and personal support workers. This funding will increase the daily average to 3 hours, per resident per day by the end of this fiscal year. This funding also includes $42.8M to homes to increase care by allied health care professionals (such as physiotherapists and social workers) by 10% this year.

“This funding will allow homes in our community to hire and retain additional staff so they can provide more care to residents every day,” said Amy Fee, MPP for Kitchener South-Hespeler. “Our government’s commitment to enhancing staffing levels ensures those living in long-term care homes get the level of care they deserve.  This is great news for residents and their loved ones.”

“We know that more qualified staff means more daily care for residents,” said Rod Phillips, Minister of Long-Term Care. “Hiring more staff is part of our government’s plan to fix long-term care and to improve the quality of care residents receive and the quality of life they experience.”


The government is investing $4.9 billion over four years to boost direct resident care to an average of four hours daily by increasing care staff by more than 27,000 people. Hiring thousands of new staff at long-term homes and increasing the amount of care they deliver each year will be made possible by annual funding increases to homes:

  • $270 million in 2021-22
  • $673 million in 2022-23
  • $1.25 billion in 2023-24
  • $1.82 billion in 2024-25


In addition to providing additional funding for staffing, the Ontario Government is building 30,000 new beds across the province that will be completed in the next ten years to address the growing waitlists for care. Locally, nearly 500 new beds have already been approved in Waterloo Region at peopleCare AR Goudie, Trinity Village, Cambridge Country Manor, Fairview Mennonite Home, Village of Winston Park and Nithview Community, where nearly 100 beds will be built in New Hamburg.




  • Learn more about Ontario’s Long-Term Care Staffing Plan.
  • Through initiatives like the Supporting Professional Growth Fund, the government is working with partners to improve staff retention by highlighting long-term care as a career destination with rewarding opportunities for continuous learning and development.
  • The Ontario government has established the Staffing Supply Accelerator Group to support the objectives of the long-term care staffing plan. The group includes participation from major stakeholders and champions the innovation, expansion and acceleration of education and training opportunities to help meet the demand for long-term care staff.